Incident report

Client: [Client]
Site: [https://example.com]
Started: [when it started]
Noticed: [when you noticed]
Recovered: [when it answered again, or still down]

What a visitor saw
[what the visitor saw]

What we did
[what you did]

What we will change
[what you will change, or none]

Record
Homepage checks: [how many checks missed, if you have the number]
Report: [digest link]
Status page: [status link, or none]