Show clients the care you already do.

No. RetainerProof is a client website report for retainers: the work you logged, uptime, certificates, and domain dates. It is not a vulnerability assessment, a malware cleanup, or a backup product.

No. Any public URL works. React, Next.js, Webflow, Shopify, WordPress, Framer, and custom builds are the stacks I name because the check does not install anything. There is no plugin. Plugin updates and backups stay in the tools you already use. Mixed stacks use the same report, which is covered in website maintenance reporting beyond WordPress.

Homepage probes run every 15 minutes by default, or as often as every 30 seconds per site. The fuller check runs on the cadence you choose: daily, twice a day, weekly, or monthly, using a Europe/Berlin clock. That check records whether the public URL answered, the certificate date, the domain date, screenshots of the public page, and Lighthouse scores when a PageSpeed check runs. Paths you add are probed too. Email alerts go out when a site is red, and again while it stays red if reminders are on. The public status page is that reachability for the last 90 days. Days without a stored check stay blank. It does not include the work log. The work log is yours to write: a title, an optional note, a date, optional minutes, and one tag (Update, Content, Fix, Meeting, or Other). Type it in the dashboard, or post the same fields to POST /api/v1/sites/SITE_ID/work-log. A script can do that. n8n and Zapier can do it with an HTTP request. There is no RetainerProof node and no Zapier app. If nothing is logged for the period, the digest simply has no “Work this period” section. Nothing here updates a plugin or takes a backup.

An app pack is one status page for an app you operate, with up to 3 services such as an API, a database, and a frontend. It does not use a site slot and it does not send a care digest. An extra pack is $5/month when that Stripe price is configured. Studio includes one. Agency includes three. Starter includes none. Included packs are available only while the subscription is active. A pack you buy is its own subscription. If one is already on the account, change the quantity in the billing portal instead of starting another checkout.

Starter is $9/month for up to 5 sites. Studio is $29/month for up to 25 sites. Agency (White-label) is $79/month for up to 100 sites. Every plan includes daily to monthly checks, branded secret digest URLs, a public status page, extra checks, email alerts with reminders, and report history.

Hosting is in the EU on GDPR-ready infrastructure by default. On request we can also host outside the EU. The operator is DIGITAL AYNS LLC in Wyoming, United States — see Legal. We store your account email, a hash of your password, the brand settings you type, the public URLs you add, check results, screenshots of those public pages, and the work-log notes you write. Stripe charges the card. We do not store the card number. We do not sell personal data. The host, the mail provider, and the analytics on marketing pages are named on the privacy page.

Your studio name and accent lead the client digest and the public status page on every plan. Starter keeps a small Powered by RetainerProof link on both, including during a trial. Studio and Agency remove that link. That is the white-label switch: the logged-in app and these marketing pages still say RetainerProof. A status hostname is not a separate fee.

No. There is no free plan and no trial that starts a subscription. You can open a sample digest without an account. A paid plan is listed in pricing only when it can be purchased, and it turns on after Stripe confirms checkout.

Cancel in the Stripe billing portal from the app. You can do that at any time. If the subscription is set to end at the close of the billing period, checks keep running until that date, and you can resume in the portal before then. When Stripe deletes the subscription, or marks it canceled or unpaid, checks stop. A failed payment marks the account past due, and checks stay on while Stripe retries. Sites and past digests stay in the dashboard. Subscribe again when you want checks to resume. We do not promise a refund beyond what Stripe shows on the subscription.

Checkout for a plan, and checkout for an app pack, accept a promotion code if you already have one. No code is published on this page. A code works only if Stripe has it for that price. Typing a code does not activate the account by itself. A code that covers the whole charge still waits until Stripe confirms the checkout.